Terms and Conditions
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Providers Database only to be accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow it to) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their account and going to 'Edit User Profile'.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
CARMTEK brand products are built to last—with proper use, your purchase should last a lifetime. We are so confident in the quality of our products that we stand behind them with Lifetime Guarantee: If your product should fail to function properly at any time for any reason whatsoever, we will gladly refund your full purchase price. We want to be your trusted provider you think of when making buying decisions.
Original owners must register online to keep their purchases protected under the lifetime guarantee, at Carmtek.com. The lifetime warranty is not transferrable and is not valid at resale, or transfer of ownership.
Please do not return the product to the site from which it was purchased. CARMTEK reserves the option to replace any item with a replacement model of comparable value if the purchased item is no longer in stock, or to issue a full refund rather than sending replacement item(s). This warranty does not apply for products purchased via unauthorized third-party dealers (i.e. eBay, Third-Party website, etc.).
This warranty does not cover intentional damage, misuse, illegal or improper use, or for any use outside the product’s stated use and/or purpose. This warranty does not cover wear and tear to the items by use on concrete or abrasive surfaces.